Ripon Spa Surgery is open at the following times:-
|Monday||8.00am - 6.30pm|
|Tuesday||8.00am - 7.00pm|
|Wednesday||8.00am - 7.00pm|
|Thursday||8.00am - 7.00pm|
|Friday||8.00am - 6.00pm|
Routine appointments are available from 8.00am for nurses and 8.30am for doctors.
The surgery also provides extended opening hours. These usually consist of late evening surgeries on Tuesday, Wednesday and Thursday continuing until 7.00pm.
Urgent appointments and medical queries are handled through telephone contact with the 'duty doctor' in order to provide the most clinically appropriate service. This service can also be used if you think your problem needs to be dealt with more quickly than the next available routine appointment, you need medical advice quickly, or may not need a face-to-face consultation - ask the receptionist to put you on the telephone list and the duty doctor will ring you back asap. The response times vary pending on clinical work load, but we aim to return most calls within two hours, unless it is an emergency, which are dealt with instantly. Please bear in mind that that our doctors do home visits between 1200 and 1400 and may not be able to call you back during those times (unless your call is urgent).
If you are expecting a callback please ensure you can answer the phone when we ring. A lot of time is wasted if we have to ring people repeatedly. Please discuss with reception if this is difficult for you.